Elena Aesthetics & Wellness Effective Date: August 4, 2026

Elena Aesthetics & Wellness (“Elena,” “we,” “us,” or “our”) operates the website elenamedicalspa.com (the “Site”) and provides medical spa services at our Great Neck, NY and Manhattan, NY locations. This Privacy Policy explains what information we collect through the Site, how we use it, and the choices you have.

This Policy covers our website only. If you are an existing or prospective patient, the way we handle your protected health information in connection with treatment is governed separately by our HIPAA Notice of Privacy Practices, available at our office upon request.

Information We Collect

Information you provide directly, such as when you:

  • Fill out a contact or appointment request form on our Site
  • Book a consultation through our online booking system
  • Submit a lead form through our Facebook or Instagram ads
  • Email or call our office
  • Sign up for promotional offers or a newsletter

This may include your name, phone number, email address, and any message or details you choose to share.

Information collected automatically, when you browse the Site:

  • IP address, browser type, device information, and pages visited
  • Cookies and similar tracking technologies, including Google Analytics and the Meta (Facebook/Instagram) Pixel, which help us understand Site usage and measure the performance of our advertising

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and schedule consultations or appointments
  • Communicate with you about our services, offers, and events (you may opt out at any time)
  • Improve our Site, services, and advertising effectiveness
  • Comply with legal obligations

We do not sell your personal information to third parties.

Sharing of Information

We may share information with:

  • Service providers who help us operate the Site, manage bookings, or run advertising campaigns (e.g., Meta, Google), under obligations to protect your information
  • Legal or regulatory authorities, where required by law

Cookies and Advertising

Our Site uses cookies and pixels (including the Meta Pixel and Google Analytics) to understand how visitors use the Site and to measure and improve our ads on Facebook, Instagram, and Google. You can control cookies through your browser settings. Opting out of cookies may limit some Site functionality.

Data Security

We take reasonable measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may:

  • Unsubscribe from marketing emails or texts at any time using the link/instructions provided
  • Contact us to ask what information we hold about you or to request its deletion, where applicable

Children’s Privacy

Our Site is not directed to individuals under 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above will reflect the most recent revision.

Contact Us

Elena Aesthetics & Wellness 23 Bond St, Suite 3, Great Neck, NY 11021 Phone: (516) 631-5780 Email: info@elenamedicalspa.com

This document is a general-purpose template intended to satisfy standard website privacy disclosure and third-party ad-platform requirements (such as Meta’s Instant Forms). It is not a substitute for legal advice. Because you operate a medical practice, we’d recommend having a healthcare attorney review this alongside your HIPAA Notice of Privacy Practices to confirm it fully reflects your actual data practices and complies with New York and federal requirements.